Frequently Asked Questions

A community buying club where neighbors pool their orders to buy groceries at cost. There's no markup — what we pay, you pay.

Members join a "pool" for a product. Once enough people join, a coordinator buys in bulk from a supplier and distributes to members at cost.

Anyone in our service area. Just register with your email and you can start joining pools immediately.

Browse open pools, click "Join," enter your quantity, and confirm. You'll be notified when the pool closes and your order is ready.

If a pool has a hard minimum and doesn't reach it by the closing date, it's automatically cancelled and no one is charged.

Payment methods vary by club — typically cash, Zelle, or Venmo. The coordinator will let you know the accepted methods.

You pay after the final price is confirmed — usually at or before pickup. You're never charged until the purchase is complete.

Pickup locations are announced when the pool closes. They're typically a coordinator's home or a community space in your area.

Yes! Just let the coordinator know who will be picking up on your behalf.

Prices reflect the actual cost we pay plus a small operating fee to cover gas, packaging, and other expenses. There is no profit margin.

We buy at cost and add no markup of our own — and the bigger we grow, the closer to the source we buy. By pooling our orders, we meet minimum purchase requirements that individual families couldn't.

Only what's needed: name, email, phone, and neighborhood. We never collect SSN, government ID, or immigration status. See our Privacy Policy for details.

Yes. Go to your Account page and delete your account. Your personal data is removed immediately. Financial records are kept anonymized for accounting purposes.